Key Takeaways
- A “table ready, MDR deck 5” text is operational. A “join the spa wine club” blast is promo with STOP.
- HELP must name the restaurant they booked — not the whole ship.
- Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year. Platform price is devices plus send volume.
- Auto-reply never invents a drink package or a refund.
- Cabin / Wi-Fi OTP stays off the dining radio.
Summary
Scenario 871 is auto-reply and STOP for cruise main-dining-room seating and buffet-ready texts — not hotel room service, not HQ canteens, not airport lounges, not bakeries. The guest booked a seating. Spa and shore-ex copy must not share that radio or that suppress list. Service pricing is devices plus SMS send volume. You bring the phones and operator credit. Free is 1 device, 300 SMS lifetime, and 300 contacts.
Starter allows 2 devices: dining dual-SIM plus a spare. Uncapped platform volume is not unlimited carrier SMS. Confirm keywords in Developer Center.
deck · seating · STOP club
booking-id + sailing-day — never a drink pass
An MDR seating text is not a spa-club blast
Ready copy names the deck and restaurant. Spa clubs and duty-free live on a different purpose and a different STOP. Mixing them means a guest who hates merch also misses the only seating they booked.
Auto-reply and STOP, transactional SMS.
If HELP answers with the ship map instead of “MDR, deck 5, now,” the guest walks to the wrong dining room. Operational HELP stays local to the ticket.
Cruise STOP matrix
| Message | Purpose | Failure |
|---|---|---|
| Table / buffet ready | In-flight seating | Club STOP mutes the deck |
| Spa / shore-ex | Promo + STOP | Same SIM as dining |
| HELP | Deck + venue | Ship-wide dump |
| Cabin OTP | Auth pool | OTP on the dining radio |
Deck vs ship-wide promo
Persist booking-id plus sailing-day. Signed webhooks. Webhooks, DLR. MCP wraps REST only. Roaming airtime is still yours.
Age and refunds are not auto
Auto-reply never grants a drink package or a refund. Staff handle that. CDC VSP is not an SMS decision.
Devices, volume, and airtime
Embarkation nights spike. We meter devices and platform sends. Free (1/300/300) is one venue proof.
Hotel-ops operations
Charge the dining chassis before first seating. Setup, Downloads, pricing.
Decision guide
Ship when promo STOP is purpose-level. Delay if one SIM does dining and spa. Not a CodeCanyon cruise pack.
Cruise checklist
- Sailing-day idempotency.
- Purpose-level STOP.
- HELP names deck and venue.
- No drink-package auto-reply.
- Developer Center fields confirmed.
Next steps
Scenario 331 hotel, scenario 691 lounge.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- SMS auto-reply and STOP keywordsOpt-out and keywords
- two-way SMS inboxReplies on your SIM
- SMS gateway use casesReal-world jobs
- SMS API documentationLive endpoint reference
