Key Takeaways
- A child-support disbursement CSV fires after the agency core says sent — not the night the calendar said “payday.”
- Case last-four and period only. No “need cash until Friday?” footer on a successful send.
- Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year. Platform price is devices plus send volume.
- Portal OTP stays off the disbursement-batch SIM.
- Idempotency is case-id plus period — cores re-export when a payment is reversed.
Summary
Scenario 821 is bulk CSV import for posted child-support and garnish disbursements — not tax refunds, not payroll, not 401(k), not merchant settle. The calendar is a hint. The agency “sent” flag is the join. Service pricing is devices plus SMS send volume. You bring the phones and operator credit. Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year.
Starter allows 2 devices: disbursement-batch dual-SIM plus a spare chassis. Uncapped platform volume is not unlimited carrier SMS. Confirm fields in Developer Center.
payday · sent · SMS
case-id + period — never a loan footer
A support credit is not a payday loan ad
Sent copy names the period and that money left. Payday and cash-advance offers belong on a STOP-bearing promo ledger. Mixing them on disbursement day is how you get a complaint and a STOP on the next case.
CSV / Excel bulk, transactional SMS.
If ops exports the Friday file at 18:00 and treasury sends at 09:12, sending at 18:05 is a lie. Join sent. Suppress the row if the payment later reverses in the same period.
Support CSV matrix
| Row | Send | Failure |
|---|---|---|
| Sent | Period + last-four | Loan footer on success |
| Hold / offset | Separate template | Sent copy reused |
| Reversal same period | Suppress or correct | Two “we paid you” texts |
| Portal OTP | Auth pool | OTP on the disbursement radio |
Join disbursed, not scheduled
Persist case-id plus period. Signed callbacks. Webhooks, DLR. MCP wraps REST only.
What the row may contain
Last-four of the destination, period, optional amount. No SSN. No child names in the SMS. OCSE is the program language — not a reason to dump the case file into the text.
Devices, volume, and airtime
Month-end books cluster. We meter devices and platform sends. You pay the operator. Free (1/300/300) is a staff-case dry run.
Agency operations
Charge both chassis before the send window. Setup, Downloads, pricing.
Decision guide
Ship when sent is the join. Delay if the calendar file SMS-es at export. Not a CodeCanyon support pack.
Support checklist
- Period-keyed idempotency.
- Loan copy off the sent template.
- OTP off the batch SIM.
- Reversal suppress in-period.
- Developer Center fields confirmed.
Next steps
Scenario 761 tax refund, scenario 341 payroll.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- bulk SMS from Excel and CSVSpreadsheet campaigns
- contacts, lists, and segmentsAudience hygiene
- bulk SMS with consent best practicesHigh-volume outreach
- SMS API documentationLive endpoint reference
