Key Takeaways
- Scenario 740 is a SCIM / directory-sync onboarding inbox: IT texts SYNC FAILED, not end-user 2FA.
- Bearer tokens and IdP secrets never go in SMS. Portal + private ticket with tenant id.
- Seat-invite JOIN, SSO SAML, and DNS TXT are other products. Do not collapse them onto one bot.
- Print the number only if someone watches the HRIS cutover.
- Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Free: 1 device / 300 SMS lifetime / 300 contacts. Developer: 25,000 SMS per year.
Android SMS gateway scenario 740 is B2B onboarding for directory sync. The printed MSISDN is for the customer’s IT admin: 409 conflicts, deactivated users looping, “groups never arrived.” It is not end-user OTP, not seat-invite JOIN, not SAML certs, and not DNS TXT.
Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Two-way · Developer Center. GSMA.
SCIM stuck is a ticket
Outbound “sync is live for testing” must carry tenant id so a bare “409?” routes. ACK in business hours. STOP is setup-nudge opt-out, not tenant delete.
If SYNC FAILED shares a thread with “your code is 441902,” implementations Slack becomes an OTP dump and an identity leak.
Directory help vs login OTP
| Lane | Audience | Device | Auto-reply |
|---|---|---|---|
| End-user 2FA | Employees | Auth Android | Off |
| SCIM / HRIS help | Customer IT | Onboarding Android | ACK + ticket id |
| Lifecycle promo | Buyer | Other MSISDN | STOP |
Caps: Starter 2, Professional 5, Business 15.
SYNC / 409 / HUMAN
HUMAN pages on-call on cutover weekend. STOP.
Never SMS the bearer token
Portal rotate only. Webhook signatures. REST: PHP, C#. MCP wraps REST. Webhooks.
Devices and volume
Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Free: 300 lifetime. Developer: 25,000 SMS per year. Replies meter platform volume; airtime is yours. Pricing.
HRIS cutover weekend
Watcher named. Spare charged. Doze exempt. Setup.
Tenant isolation
Tickets must not leak tenant A user lists to tenant B. Rotate keys after contractors. Not a CodeCanyon SCIM plugin.
Email-only provisioning
Skip SMS if you will not staff the inbox. Keep it when a local number unblocks IT during a directory cutover.
Checklist
- SCIM inbox ≠ OTP SIM.
- No tokens in SMS bodies.
- Tenant id on outbound.
- HUMAN pages weekend on-call.
- Webhook signatures verified.
Next steps
Text 409 from a staff admin SIM; confirm a private ticket with tenant id. Downloads · Docs.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- two-way SMS inboxReplies on your SIM
- OTP and 2FA SMS on AndroidAuthentication flows
- SMS webhook integrationInbound and status events
- SMS auto-reply and STOP keywordsOpt-out and keywords
