Key Takeaways
- Scenario 320 is SaaS workspace archive: inbound YES from the owner before the tenant goes read-only. Not seat-revoke, key rotate, or dunning.
- If anyone on the thread can YES, you will archive a live customer because a contractor replied.
- Do not SMS the export ZIP or the billing id. Workspace name and a short confirm token.
- Login OTP stays on another device.
- Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Free: 1 device / 300 SMS lifetime / 300 contacts. Developer: 25,000 SMS per year.
Android SMS gateway scenario 320 is a B2B workspace the owner asked to mothball. Legal wants a human YES. Seat-revoke and API-key rotate are the wrong list.
Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Two-way inbox · Developer Center. GSMA.
Archive confirm, not revoke
Open a 24-hour cooling-off inbox. Match YES + workspace token. Timeout leaves the workspace live and pages CSM — do not auto-archive on silence.
If silence equals archive, you will mothball a paying tenant because the owner’s phone was on a retreat.
YES vs SCIM
| Lane | Body | Inbound | Device |
|---|---|---|---|
| Archive | Workspace + token | Owner YES | Ops modem |
| SCIM / IdP | Directory | None | — |
| Login OTP | Digits | Auth | Dedicated |
Caps: 2 / 5 / 15.
Owner number only
Bind at owner, not last CS ticket. REST: PHP, C#. MCP wraps REST.
Never SMS the dump
Confirm token only. Exports stay in the dashboard after YES.
Devices and airtime
Priced by devices and SMS send volume. You use your own phone and operator SMS credit. Free: 300 lifetime. Developer: 25,000 SMS per year. Pricing.
Cooling-off window
Audit
Log workspace id + inbound MSISDN + decision. Rotate keys. Not a CodeCanyon archive pack.
Inbox or ticket
If you cannot bind an owner number, use a signed ticket. Do not accept YES from the thread.
Checklist
- Owner MSISDN bound.
- Forwarded YES ignored.
- Silence ≠ archive.
- No export links in templates.
- Webhook signatures.
Next steps
Send YES from a staff CS number; prove the workspace stays live and the audit fires. Downloads · Docs.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- two-way SMS inboxReplies on your SIM
- OTP and 2FA SMS on AndroidAuthentication flows
- SMS webhook integrationInbound and status events
- SMS auto-reply and STOP keywordsOpt-out and keywords
