Key Takeaways
- Layaway webhooks are plan last-four and next-due window — never a card PAN in SMS.
- Verify signatures before the SIM fires. A replayed layaway.due is a second nag.
- Keep checkout OTP off the CX tablet that dumps due-date bursts.
- Service pricing is devices plus SMS send volume. You bring the Android phone and operator credit.
- Free is 1 device, 300 SMS lifetime, 300 contacts. Developer is 25,000 SMS per year.
- Honor STOP. Layaway nags are promotional even when the remaining balance looks transactional.
Summary
Ecommerce webhooks in scenario 1609 are layaway: layaway.due fires, SMS with plan last-four and a next-due window, portal for the remaining balance. Unlike order.paid, restock, refund, subscription, gift-card, BOPIS, split-shipment, RMA, COD, preorder, price-match, remaining-line, warranty, loyalty expiry, backorder, invoice.corrected, donation receipt, wishlist.in_stock, try-on kit_due, sample-sale hold_expiring, dropship.ack_late, raincheck.ready, class.waitlist_released, subscription.pause_ending, kit.incomplete, or storecredit.issued, this event is a due clock, not a credit token.
Service pricing is devices plus SMS send volume. You bring the Android phone and operator SMS credit. Free is 1 device, 300 SMS lifetime, 300 contacts. Developer is 25,000 SMS per year. Starter, Professional, and Business list Unlimited SMS as platform send volume; devices and airtime stay metered.
A card PAN in SMS is a payment credential you leaked. Send plan last-four. Keep the remaining balance in the portal. Honor STOP.
Key takeaways
- Layaway webhooks are plan last-four and next-due window — never a card PAN in SMS.
- Verify signatures before the SIM fires. A replayed layaway.due is a second nag.
- Keep checkout OTP off the CX tablet that dumps due-date bursts.
- Service pricing is devices plus SMS send volume. You bring the Android phone and operator credit.
- Free is 1 device, 300 SMS lifetime, 300 contacts. Developer is 25,000 SMS per year.
- Honor STOP. Layaway nags are promotional even when the remaining balance looks transactional.
Related reading
Start from SMS webhook integration, compare device and SMS volume pricing, open transactional SMS, and review FTC advertising notes where they apply.
Context
CX desks land here after a replayed layaway.due double-nagged a shopper, or after a PAN leaked in a “helpful” template. Checkout OTP cannot share that tablet.
Core scenario guidance
Verify signatures. Template: plan last-four + window. Drop PANs. Honor STOP. Isolate OTP.
| Lane | SMS body | Fail closed |
|---|---|---|
| layaway.due | Last-four + window | Card PAN |
| Replay | Same plan id + due date | Second nag |
| STOP | Suppress layaway nags | Keep checkout OTP |
| Checkout OTP | Separate device | Same SIM as due burst |
Canary a staff plan after OS updates. MCP wraps REST. Developer Center owns fields.
Cost and ownership
Devices + volume + operator airtime on every retry. Developer is 25,000 SMS per year. Free (1 / 300 / 300) proves pairing, not a layaway desk.
Operations
Daily last-seen, battery, duplicate plan ids. After a webhook secret rotate, one staff canary. On-call before unattended due cutoffs.
Security and compliance
Layaway SMS reveal remaining balances. Encrypt at rest. Never log PANs. Verify TLS on every callback.
Decision guide
Ship when signatures, last-four templates, STOP, and OTP isolation exist. Delay if a replay can double-nag. If zero phone ops is mandatory, evaluate CPaaS for that slice.
Checklist
- Verify signatures.
- No PAN in SMS.
- Honor STOP.
- OTP isolated.
- Spare paired.
Next steps
Return to open-source Android SMS gateway guide, compare device and SMS volume pricing, open device setup, and confirm APIs in SMS API documentation.
Deep dive: production hardening
Signature checks before radio are non-negotiable. Replayed layaway.due still spends airtime. Battery exemptions dominate overnight due windows.
Deep dive: scaling and failure modes
Scale is plans times due days, not a blast of the catalog. Never claim unlimited free cloud SMS credits with no device or volume meter.
Deep dive: integration discipline
Developer Center owns live API parameters. Persist plan id + due date. MCP is a REST wrapper. If zero phone ops is mandatory, evaluate CPaaS. You bring the Android phone and operator credit.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- SMS webhook integrationInbound and status events
- transactional SMS for orders and alertsEvent-driven messages
- SMS API documentationLive endpoint reference
- device and SMS volume pricingPlans and allowances





