Key Takeaways
- A “order at window 2” text is operational. A “Taco Tuesday club” blast is promo with STOP.
- HELP must name the window they ordered from — not the whole group.
- Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year. Platform price is devices plus send volume.
- Auto-reply never invents a peanut or shellfish clearance or a refund.
- App OTP stays off the line radio.
Summary
Scenario 1351 is auto-reply and STOP for taqueria window pickup — not dim-sum steamers, not ramen bowls, not hawker stalls, not food-truck GPS already covered elsewhere. The guest ordered a timed plate. Tuesday-club merch must not share that radio or that suppress list. Service pricing is devices plus SMS send volume. You bring the phones and operator credit. Free is 1 device, 300 SMS lifetime, and 300 contacts.
Starter allows 2 devices: line dual-SIM plus a spare. Uncapped platform volume is not unlimited carrier SMS. Confirm keywords in Developer Center.
window · plate · STOP club
order-id + window — never a peanut pass
A taco-ready text is not a lunch blast
Ready copy names the window. Tuesday-club copy lives elsewhere. Mixing them means a guest who hates merch also misses the only plate they timed between shifts.
Auto-reply and STOP, transactional SMS.
If HELP answers with the group’s merch URL instead of “Window 2, now,” the guest walks to the wrong sash. Operational HELP stays local to the ticket.
Taqueria STOP matrix
| Message | Purpose | Failure |
|---|---|---|
| Plate ready | In-flight ticket | Club STOP mutes the window |
| Taco Tuesday | Promo + STOP | Same SIM as plates |
| HELP | Window + order | Group-wide merch dump |
| App OTP | Auth pool | OTP on the line radio |
Window vs weekend promo
Persist order-id plus window. Signed webhooks. Webhooks, DLR. MCP wraps REST only.
Allergen replies are not auto
Auto-reply never grants a peanut clearance or a refund. Staff handle that. FDA allergens are not an SMS decision.
Devices, volume, and airtime
Lunch banks spike. We meter devices and platform sends. Free (1/300/300) is one store proof.
Line operations
Charge the line chassis before open. Setup, Downloads, pricing.
Decision guide
Ship when promo STOP is purpose-level. Delay if one SIM does plates and Tuesday clubs. Not a CodeCanyon taco pack.
Taco checklist
- Window-keyed idempotency.
- Purpose-level STOP.
- HELP names window and order.
- No allergen or refund auto-reply.
- Developer Center fields confirmed.
Next steps
Scenario 1291 dim sum, scenario 1231 ramen.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- SMS auto-reply and STOP keywordsOpt-out and keywords
- two-way SMS inboxReplies on your SIM
- SMS gateway use casesReal-world jobs
- SMS API documentationLive endpoint reference
