Key Takeaways
- A pension CSV fires after the trustee core says sent — not when the monthly run was scheduled.
- Account last-four and cycle only. No “need cash until the check lands?” footer on a successful send.
- Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year. Platform price is devices plus send volume.
- Portal OTP stays off the pension-batch SIM.
- Idempotency is account-id plus cycle — cores re-export when a payment is reversed.
Summary
Scenario 1241 is bulk CSV import for posted pension and annuity cycles — not 529 disbursements, not unemployment UI, not workers-comp, not payroll. Scheduled is a hint. The trustee “sent” flag is the join. Service pricing is devices plus SMS send volume. You bring the phones and operator credit. Free is 1 device, 300 SMS lifetime, and 300 contacts. Developer is 25,000 SMS per year.
Starter allows 2 devices: pension-batch dual-SIM plus a spare chassis. Uncapped platform volume is not unlimited carrier SMS. Confirm fields in Developer Center.
scheduled · sent · SMS
account + cycle — reversals re-export
A pension post is not a rollover ad
Sent copy names the cycle and that money left. IRA-rollover upsells belong on a STOP-bearing promo ledger. Mixing them on pay week is how you get a complaint and a STOP on the next cycle.
CSV / Excel bulk, transactional SMS.
If ops exports the scheduled file at 08:00 and the trustee sends at 14:10, texting at 08:05 is a lie. Join sent. Suppress the row if the payment later reverses in the same cycle.
Pension CSV matrix
| Row | Send | Failure |
|---|---|---|
| Sent | Cycle + last-four | Rollover footer on success |
| Hold / offset | Separate template | Sent copy reused |
| Reversal same cycle | Suppress or correct | Two “we paid you” texts |
| Portal OTP | Auth pool | OTP on the pension radio |
Join sent, not scheduled
Persist account-id plus cycle. Signed callbacks. Webhooks, DLR. MCP wraps REST only.
What the row may contain
Last-four of the destination, cycle date, optional amount. No SSN. No full pension number in SMS. DOL EBSA is not a reason to reuse 529 templates on an annuity.
Devices, volume, and airtime
Month-end books can be large. We meter devices and platform sends. You pay the operator. Free (1/300/300) is a staff-account dry run.
Trustee operations
Charge both chassis before the send window. Setup, Downloads, pricing.
Decision guide
Ship when sent is the join. Delay if the scheduled file SMS-es at export. Not a CodeCanyon pension pack.
Pension checklist
- Cycle-keyed idempotency.
- Rollover copy off the sent template.
- OTP off the batch SIM.
- Reversal suppress in-cycle.
- Developer Center fields confirmed.
Next steps
Scenario 1181 529, scenario 1121 UI.
Related product pages
Jump to the live product docs for this topic—not another long-form article.
- bulk SMS from Excel and CSVSpreadsheet campaigns
- contacts, lists, and segmentsAudience hygiene
- bulk SMS with consent best practicesHigh-volume outreach
- SMS API documentationLive endpoint reference
